I creating my original account under the e-mail
I changed the e-mail to several months back. At this time, It appears that I am showing as having two accounts. How can the information on these accounts be merged?
User Name: rosailopezmsrd
E-mail preferred:
Alternative e-mail (currently showing as primary):
Please let me know how to proceed to get this corrected.
Rosa
Hi Rosa,
1. If you do not have the original invitation email for the account , use the password reset page to have the invitation email resent: http://my.sosius.com/ww/go/pw/?mode=remind.
2. Follow the confirmation link in that email.
3. Go to the "Already a member" section on this page and log in with your existing account rosailopezmsrd - this will merge the two accounts.
4. You can then edit the email address of this account to your preferred email.
Kind regards,
Michael
Sosius Customer Service