Error on downloading files

Dear Sosius,

I'm having problems downloading files from the workspaces. I'm able to create folder, and upload files, but when I try to download, it keeps on giving me an error.

Awaiting for your contact.

Kind regards,

Juan Corral

Hi Juan,

This should now be fixed. Sorry for any inconveniences.

Kind regards,
Michael
Sosius Customer Service 

Dear Michael,

I keep on getting the same error. Please let me know if this is something
of my computer, or from your system.

[IMAGE]
Thanks and regards,

Juan P. Corral
Marine Europe and LMC
Proposition, Portfolio and Distribution Coordinator
RSA
Leadenhall Court
1 Leadenhall Street
London EC3V 1PP
Tel: / Internal:
Mob:
Email:
http://www.rsagroup.com (Embedded image moved to file: pic18392.pcx)

______________________________________________________________________

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Royal & Sun Alliance Insurance plc (No. 93792). Registered in England
& Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL.
Authorised and Regulated by the Financial Services Authority.

The information in this e-mail is confidential and may be read, copied
or used only by the intended recipients. If you have received it in
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please delete the e-mail and do not disclose any of its contents to
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Hi Juan,

We're having some issues tracking down your download problem - it does appear to be something at this end.

Could you please try downloading again, we have added some debugging information which hopefully should assist. Once you have attempted downloading again please update this ticket letting us know and we'll look at these details.

Kind regards,
Michael 

Dear Michael,

Now is working properly.

Thank you very much for your quick response.

Best regards,

Juan P. Corral
Marine Europe and LMC
Proposition, Portfolio and Distribution Coordinator
RSA
Leadenhall Court
1 Leadenhall Street
London EC3V 1PP
Tel: / Internal:
Mob:
Email:
http://www.rsagroup.com



______________________________________________________________________

**********************************************************************
Royal & Sun Alliance Insurance plc (No. 93792). Registered in England
& Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL.
Authorised and Regulated by the Financial Services Authority.

The information in this e-mail is confidential and may be read, copied
or used only by the intended recipients. If you have received it in
error please contact the sender immediately by returning the e-mail or
by telephoning the number contained in the body of the e-mail and
please delete the e-mail and do not disclose any of its contents to
anyone. No responsibility is accepted for loss or damage arising from
viruses or changes made to this message after it was sent.
**********************************************************************