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FAQs

WebFolders
Frequently Asked Questions

Here you can find some of the most common questions related to WebDAV

FAQ

  • What is WebDAV?

  • Web-based Distributed Authoring and Versioning, or WebDAV, is a set of extensions to the Hypertext Transfer Protocol (HTTP) that allows computer-users to edit and manage files collaboratively on remote World Wide Web servers. Sosius's Web Folders uses the WebDAV protocol.

  • What do I need to use Web Folders on my computer?

  • Most modern operating systems have built in support for WebDAV and do not need additional software. This includes Windows 7, Windows Vista, Windows XP, later versions of Mac OSX (including Tiger, Leopard and Snow Leopard) as well as many popular Linux distros. Make sure you upgrade to the latest version of your OS and install any necessary service packs. See the Set Up Web Folders on your Computer for more information.

  • I cannot see different versions of my file?

  • The different versions of a file are available in the Web UI of Sosius.

  • When I add a new version of a file, the older versions disappear

  • Mac OSX default file manager (Finder) does not support versioning with WebDAV, and deletes all versions of a file before uploading a new one. We recommend using Cyberduck if you rely heavily on Versioning.

  • I cannot directly open or save files in my software using WebDAV

  • Older versions of Microsoft software including Microsoft XP and Microsoft Office 2003 lack support for some WebDAV features. We recommend using BitKinnex in scenarios where you are unable to upgrade to Microsoft's latest software.

  • Opening Microsoft Office files takes a long time

  • Make sure you have set up Web Folders by using the recommended method. If you are still facing issues use BitKinnex.

  • How do I resume transfers?

  • To resume transfers you have to use more sophisticated software as Operating Systems do not offer support for this natively. See our Recommended software pages for clients that support resuming.

  • How do I share items and set permissions?

  • You can share and change permissions on items by logging on to Sosius using your browser.

  • I am using Ubuntu and when I try to download a folder I only get a file

  • Set up WebDAV using the recommended method via Terminal.