Say
the word “intranet” and many business managers cringe. Bad memories of
overtime and over-budget IT projects that never delivered on their
promise to increase internal collaboration and know-ledge sharing
abound.
Why? Because so many homegrown, custom intranets were built
with little input from the end user and required technical expertise to
continuously update and maintain, business users failed to adopt them.
Luckily, the concept of “anytime, anywhere” access to business-critical
information lured developers back to the drawing board and fueled the
growth of the web-based software—software as a service (SaaS),
hosted—market. Today, large and small organizations alike are getting
up and running with web-based collaboration solutions in a matter of
minutes, with no upfront investment in hardware or software.